Responsible Gambling (Responsible Play)

Gambling should be entertainment, not a way to make money. If it stops being fun, take action early.

Practical ways to stay in control

Set a budget you can afford to lose (and leave bank cards at home where possible).
Set a time limit; use alarms and take regular breaks.
Avoid chasing losses and avoid increasing stakes to “win it back”.
Don’t gamble when upset, stressed, tired, or under the influence of alcohol/drugs.
Balance gambling with other activities; keep gambling separate from bill money.

Take a break, self-exclude, or close your account

You can request a break (cooling-off), self-exclusion, or account closure by contacting us at contact@aussieluckyreels.com or calling +61 2 8015 4729. Tell us the duration you want (if applicable). We may ask for information to verify your identity before applying the request.

For extra support, consider blocking tools for devices/browsers and limiting access to payment methods.

Warning signs

Spending more time/money than planned, or hiding gambling from others.
Borrowing money, missing bills, or selling items to gamble.
Gambling to escape anxiety/depression, or feeling irritable when not gambling.

If any of the above apply, seek support as soon as possible.

Australian support & crisis resources

Gambling Help Online: gamblinghelponline.org.au • 1800 858 858
Lifeline: 13 11 14 • lifeline.org.au
Beyond Blue: 1300 22 4636 • beyondblue.org.au
Emergency: Call 000 if you or someone else is in immediate danger.

Regulators (Australia)

For information on online safety, complaints, and regulation, see the Australian Communications and Media Authority (ACMA): acma.gov.au. You can also contact your state/territory gambling regulator:

Age & protection of minors

Gambling is for adults. Do not allow anyone under 18 to access gambling services. If you share a device, use passwords, private profiles, and parental controls.